Contact
Reach out for any questions, suggestions, or reports. We typically reply within 24 hours.
General inquiries and support
Questions about the platform, registration help, technical issues, feature requests, business inquiries.
Expected response time: within 24 hours on business days. Communication is fully via email — we do not operate a 24/7 phone support line.
Company details
Useful links
- Terms of Service — rules for using the platform
- Privacy Policy — how we process personal data (GDPR)
- About Ovreme — who we are and our mission
- Merchant registration — get started for free
For merchants registered on the platform
If you are a registered merchant with questions about your account, payments, or bookings, please include the account email and your page slug (e.g. ovreme.bg/my-business) in your message — this significantly speeds up our response.
Abuse reports
If you spot a page or content that violates the Terms of Service (fake businesses, inappropriate content, spam), please email info@ovreme.bg with the subject "Abuse report" and a link to the page. We review all reports within 48 hours.